NJSTART FAQs

Buyer Frequently Asked Questions

Ask us a Question

No Results

NJSTART – What is it?

NJSTART is The State of New Jersey’s online purchasing system for the Division of Purchase & Property (DPP)

The Division of Purchase & Property (DPP) is within the NJ Department of the Treasury and serves as the State's central procurement agency.  

NJSTART includes all contracts that are a part of the State’s Cooperative Purchasing Program. DPP’s Cooperative Purchasing Program was established by legislation & extends specific State contracts to eligible local buying units.

Examples of “local buying units” are:  Municipalities. Counties, School Districts, Volunteer Fire Departments, Volunteer First Aid & Rescue Squads, County & State Colleges, Independent Authorities, Quasi-State Agencies. Independent Institutions of Higher Education 

Can NJSTART be used to source vendors for RFI's and other types of solicitations?

Yes, you can use NJSTART to source from over 60,000 registered vendors. Utilize the Quick Search Guide found on our NJSTART resource page here or contact us if you need assistance in using the Vendor search functionality in NJSTART.

How do we get login credentials?

To register your organization in NJSTART, go to our resource page found here. You can also sign up directly using this form.

I am having issues accessing one of the punchout sites. Can you assist?

If you/your organization is having an issue accessing one of our vendor’s integrated ecommerce sites (AKA “punchouts”), please contact us at coop-njstart@mdfcommerce.com. Please provide detail around what you are experiencing which punchout you were trying to access.

Do I need to put the State contract number on my PO when I buy from State contract?

Remember, when buying from any cooperative contract, be sure to follow your organization’s purchasing rules. In addition, for example for New Jersey local governments and public schools, when you buy from State Contract, make sure you follow the Local Public and Public School Contracts Law for Cooperative Purchasing. For details, go to https://www.nj.gov/dca/divisions/dlgs/resources/rules_docs/5_34/njac_5347.pdf.

Among other important information, it states: "A correctly prepared and properly executed purchase order by a contracting unit shall serve as a contract between the contracting unit and a contractor awarded a contract 2 pursuant to N.J.S.A. 40A:11-12 or 18A:18A-10. In addition to the system

You can find more resources on NJ Local Agency Procurement Laws on the State of New Jersey’s Department of Community Affair’s website, here: https://www.nj.gov/dca/divisions/dlgs/programs/lpcl.html.

What is "Marketplace?"

Marketplace is an available feature that we are launching soon with vendor marketplace presences and improved search functionality. You can review our "beta" version now in NJSTART, but not all State Cooperative contracts are in the Marketplace at this time.

What are NIGP codes?

To learn more about NIGP codes, go to https://www.nigp.org/our-profession/nigp-code. Please note, you can search for contracts and vendors by NIGP Code. Utilize the Quick Search Guide found on our NJSTART resource page here, or contact us if you need assistance in using the NIGP codes to search for contracts and/or vendors in NJSTART.

Are vendor compliance documents available in NJSTART?

You can always use NJSTART to confirm if a vendor is compliance with most State contract requirements. NJSTART integrates with various State systems that track whether a vendor has an active BRC, AAEEOC, or some specific business designations for small and disadvantaged businesses. However, please note the related attachments may not always be present and you may need to request documentation from the vendor separately.

How do I find vendors for what I need to purchase?
  • You can search for vendors without signing in to NJSTART, however you get much more by signing in. Go to https://www.njstart.gov and search vendors using keywords.
  • When signed in to NJSTART, you can review all contract related attachments such as the original solicitation documents, price lists, and methods of operation if applicable. You can also verify the vendor’s Business Registration Certificate and AAEEOC status among other key features.
  • Marketplace is an integral component of the NJSTART eProcurement system. It allows vendor to load product/service catalogs related to their contracts with the State. Once catalogs are in place, State users and local governments will use the Marketplace to search for State contracts, shop from them (shopping basket functionality), and generate POs that will be transmitted to the supplier electronically.

Vendor Frequently Asked Questions

Ask us a Question

No Results

Why do I have to pay a 1% fee?

 Vendor fees to fund procurement operations, cooperative programs, and systems are very common across the U.S. These fees are used to modernize the procurement operations and sourcing experience for buyers, as well as improve services to the supplier community. Vendors paying the 1% fee will be able to load their catalogs of products or services for searching and ordering in the Vendor Marketplace. Many of those vendors can also benefit from promotional campaigns to public sector buyers and assistance with existing and expanded reporting and remittance requirements. 

Why isn’t the State paying for its procurement operations and systems?

Many other states have taken similar approaches to funding procurement operations and related software. Participating vendors are funding the technology and the team that will sign up new users, market and advertise your state contract items, and help drive increased purchases through state contracts. 

Does the 1% fee apply to all sales on my state contract?

Yes. On September 6, 2022, the New Jersey Administrative Code (N.J.A.C. 17:12, subsection 1.5) was amended. The PEP was updated to assess a percentage fee to vendors from the value of all transactions on each contract, including Cooperative Purchasing Participants.
Reporting is not retroactive. Reporting starts on the effective date of a newly awarded contract, or for an existing contract on the date the new amendment was fully executed. Please confirm your State Contract terms and conditions prior to starting your quarterly sales reporting. 

If a vendor holds multiple NJ State Contracts, are fees paid collectively or separately by contract?

Reporting and fees are paid separately by contract. 

Will my current contract still be valid?

Yes, other than the amendment, other terms in the vendor’s contract will remain the same. Those existing terms include reporting and auditing, which is an existing condition of most State contracts.

 



 

Will the State agree that the fee will not be applied retroactively, and that any invoice that relates to an encumbrance (Release PO) issued prior to the signing of the PEP Fee Amendment will not be subject to the fee?

Yes. Fees will not be assessed on invoices related to Release PO’s encumbered before the start of a Vendor’s participation in the PEP. All Release POs issued under contracts once participating in PEP need to be reported and are subject to the fee. 

What options do I have to pay the PEP Fee? The current payment options are:

Payment Option 1: ACH – Direct to Periscope
Bank: Texas Capital Bank, N.A.
Address: 2000 McKinney Ave., Dallas, TX 75201
Phone: 877-839-2265
Account Type: Checking Routing: 111017979
Account Number: 4011036870
Account Name: Periscope Intermediate Corp, New Jersey Operating Account

Payment Option 2: Remittance Addresses for Checks
First Class Mail
Periscope Intermediate Corp
PO BOX 674844
DALLAS TX 75267-4844

Overnight
Periscope Intermediate Corp
LOCKBOX NUMBER 674844
1200 E CAMPBELL RD STE 108
RICHARDSON TX 75081 

Can I redline the amendment and/or terms for the PEP?

Any exceptions to the terms of the PEP Fee Amendment should be submitted in writing to suppliers-njstart@mdfcommerce.com. To request changes to your contract with the State of New Jersey because of the PEP, please submit your requests in writing to suppliers- njstart@mdfcommerce.com so that the SOVRA team may direct your request to the appropriate contact at the State Division of Purchase and Property. 

Are there exemptions to participating in the PEP?
Exemptions are provided on a limited basis at the discretion of the Division of Purchase and Property. 
Can I negotiate the 1% PEP fee?

To ensure equity and fairness for the vendors, the 1% PEP Fee is being applied consistently across all eligible state contract vendors.

 

Can I reflect the 1% PEP Fee as a separate price line on my contract and/or invoices?

No, all expenses for doing business must be worked into your contract pricing. 

What if I have other business with New Jersey public purchasing entities that isn’t or won’t be sourced through the State contract, do I have to pay the PEP Fee?

No, the PEP Fee will only apply to sales made using the State of New Jersey’s contract vehicle. 

When must I submit reporting and pay the PEP Fee?

Quarterly Sales reports are due no later than thirty (30) calendar days after the end of each calendar quarter. The calendar quarters end March 31, June 30, September 30, and December 31. 

What will my company need to Include in Quarterly Sales Reporting
  • Complete and accurate details of all sales, credits, returns, refunds, and the like for the reporting quarter;
  • Purchasing entity;
  • Total of PEP Fee amount due for the reporting quarter;
  • Such other information as the State may reasonably request; and
  • If no sales were made during the reporting quarter, then a report shall be submitted showing zero sales and zero PEP Fee due.
Must I still comply with other reporting requirements in my state contract?

All reporting requirements of your contract with the State are in effect. 

Does the PEP Fee apply to gross purchases on the contract?

 This answer will depend on how your contract was included in the PEP:

For vendors with contracts awarded from a solicitation or participating addendum that included the PEP Fee, the PEP Fee only applies to “Net Purchases” on your state contract. Net Purchases are your total sales on the contract less credits, taxes, regulatory fees, and separately stated shipping charges not included in the unit prices.

For vendors with contracts awarded from a solicitation that did NOT include the PEP Fee, the PEP Fee only applies to “Net Purchases” on your state contract. Net Purchases are your total sales on the contract less credits, taxes, regulatory fees, clearly agreed to “pass throughs,” and separately stated shipping charges not included in the unit prices. 

Must my company report and pay the PEP Fee if the transaction was not done through the NJSTART system?

Yes, the reporting and fee requirements are related to your contract with the State of New Jersey regardless of how sales are transacted. 

Who can see my presence in Marketplace?

Only State Agency and New Jersey Cooperative Purchasing Entity end users can view marketplace presences in the NJSTART Marketplace. Vendors cannot view other vendors presences or related item pricing when logged into NJSTART. 

Are Vendors required to build a presence in the Marketplace?

The terms of the PEP require vendor participation to build their online Marketplace presence. If the vendor does not participate, SOVRA and the State reserve the right to create that online presence on behalf of the vendor. 

Will vendors be required to develop “punchouts” in the e Marketplace?

No. Vendors will not be required to build punchout sites associated with the Marketplace. Some vendors will want to do so and will be supported in that process. Others may simply upload their catalogs into Marketplace for searching and shopping. 

What do I need to do to participate (if my contract language does not include the PEP terms)?

Step 1: Sign the contract amendment and return it to suppliers-NJSTART@mdfcommerce.com

Step 2: Look out for an email from SOVRA with links to a quick training video on how to setup your presence in Marketplace.

Step 3: Work with SOVRA to load your marketplace presence.

Step 4: Start receiving orders.

Step 5: Report quarterly on all purchases made through your contract and pay your convenience fee.

Who do I reach out to if I have questions about NJSTART?

Email suppliers-NJSTART@mdfcommerce.com. Provide as much information as possible regarding your question in the email, including your company name and state contract number.

For information about using NJSTART-Reconciler to report sales and pay fees, please contact reconciler@mdfcommerce.com. Please include your company name and state contract number. 

Contact Form

sample-5

Contact Us

If you experience any difficulty when accessing pages, please check with your IT department to ensure that NJSTART.info is whitelisted. If you experience any additional issues or have any questions, please do not hesitate to reach out.

Local Agency Support

Contact us by phone or email, toll free at

phonePhone

844-470-5019

emailEmail

coop-njstart@mdfcommerce.com

PEP Vendor Support

Assistance with onboarding, catalogs, and reporting

emailEmail

suppliers-njstart@mdfcommerce.com

General Vendor Support

For all other questions related to account questions, technical issues, contract questions, or day-to-day assistance

phonePhone

609-341-3500

emailEmail

njstart@treas.nj.gov